Help Centre
Before your trip
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- I’ve booked more than one room – why have I only got one free transfer?
- Is the free transfer offer completely free, or do I still need to pay any other fees or gratuities?
- Is the free transfer available for both the outbound journey from the airport to the hotel, and the return journey from the hotel to the airport?
- Can I choose a different pick-up point for the free transfer offer?
- I cancelled my free transfer booking, but now I want to rebook it. How can I rebook?
- How many people can travel in the free transfer?
- See all 7 articles
During your trip
-
- I’ve booked more than one room – why have I only got one free transfer?
- Is the free transfer offer completely free, or do I still need to pay any other fees or gratuities?
- Is the free transfer available for both the outbound journey from the airport to the hotel, and the return journey from the hotel to the airport?
- Can I choose a different pick-up point for the free transfer offer?
- I cancelled my free transfer booking, but now I want to rebook it. How can I rebook?
- How many people can travel in the free transfer?
- See all 10 articles