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Something else

  • I’ve booked more than one room – why have I only got one free transfer?
  • Is the free transfer offer completely free, or do I still need to pay any other fees or gratuities?
  • Is the free transfer available for both the outbound journey from the airport to the hotel, and the return journey from the hotel to the airport?
  • Can I choose a different pick-up point for the free transfer offer?
  • I cancelled my free transfer booking, but now I want to rebook it. How can I rebook?
  • How many people can travel in the free transfer?
  • I cancelled my booking and am waiting for a refund. What's the status of my refund?
  • I want to leave a review for my ride
  • I left something in the vehicle
  • I need help managing my booking for a stay, flight, attraction or rental car
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